Privacy Policy
Last updated: July 17, 2025
MockVisa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered visa interview preparation platform.
By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name and contact information (email address, phone number)
- Educational background and visa application details
- Interview responses and practice session data
- Account credentials and profile information
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, interactions)
- Cookies and similar tracking technologies
- Performance and error logs
We use the collected information for the following purposes:
- Provide and maintain our visa interview preparation service
- Personalize your experience and improve our AI responses
- Process transactions and manage your account
- Send you important updates and notifications
- Analyze usage patterns to improve our platform
- Ensure security and prevent fraud
- Comply with legal obligations
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in operating our platform
- In connection with a business transfer or merger
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure hosting and infrastructure
You have the following rights regarding your personal information:
- Access and review your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt-out of marketing communications
- Control cookie preferences through your browser settings
- Request data portability
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Our platform may integrate with third-party services for analytics, payment processing, and other functionalities. These services have their own privacy policies, and we encourage you to review them.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
